FAQs

FAQs

Keystone Care Solutions

Have a question about Keystone Care Solutions or our services? We have the answer. Check out these FAQs and call or text us today for more information!

Care Management FAQs

  • What is care management, and how can it benefit me or my loved one?

    Care management is a collaborative process where a care manager evaluates your needs, creates a personalized care plan, coordinates services, and advocates for you. This can reduce stress, enhance quality of life, prevent hospitalizations, and ensure you receive timely and appropriate care.

  • What types of services does your care management business offer?

    We offer a variety of services tailored to your unique situation. These may include care planning and coordination, medication management, assistance with navigating the healthcare system, support with daily living activities, transportation coordination, and advocacy for your needs. Additionally, we provide financial guidance, bill paying and budgeting assistance, and help with government benefits or insurance.

  • Who pays for care management services?

    Payment options vary. Some clients pay privately, while other clients may have additional benefits like long-term care insurance that covers care management. We can help you understand your available options and determine the best way to finance our services.

  • How do I get started with care management?

    To get started, you’ll want to schedule a free consultation. During this consultation, we'll discuss your needs, answer your questions, and determine if care management is a good fit for you.

  • Are your care managers certified or licensed?

    Yes, our care managers are experienced professionals. Each one has relevant licenses, certifications, and backgrounds in social work, or other healthcare fields. Our care managers also take part in ongoing training to provide the highest quality care.

  • What is a POA (power of attorney), and why would I need one?

    A POA is a legal document that lets you appoint someone you trust (your "agent" or "attorney-in-fact") to make decisions on your behalf if you become unable to do so. A POA can be crucial for managing financial, legal, or healthcare matters.

  • What are the different types of POAs, and which one is right for me?

    There are several types of POAs, including the following:

    • General POA: This type of POA grants broad powers to your agent but usually ends if you become incapacitated.
    • Durable POA: This POA stays in effect even if you become incapacitated.
    • Limited/Special POA: This POA grants specific powers for a limited time or purpose.

    Choosing the right POA for you depends on your specific needs and preferences. We can help you determine which is most appropriate for your situation.

  • Can I create a POA myself, or should I let a professional handle it?

    While DIY forms are available online, we strongly recommend letting a professional draw up your POA. POAs have significant legal implications, and mistakes can lead to unintended consequences. We will ensure your POA is properly drafted by an attorney and customized to your situation.

  • How do I choose the right person to be my agent?

    Select someone you trust completely, who is financially responsible, and understands your values and wishes. It's wise to discuss your decision with family members and loved ones to avoid future misunderstandings.

  • What happens if I need to change or revoke my POA?

    Changing or revoking your POA is typically possible as long as you are deemed mentally competent. We can guide you through the process to ensure it's done correctly.

FAQs About Third-Party Professional POAs

  • What is a third-party professional POA?

    It's a power of attorney where you appoint a professional, like an attorney or a fiduciary, to act as your agent. They bring expertise in financial or legal matters, ensuring your affairs are handled competently.

  • Why would I choose a professional over a family member or friend?

    Professionals offer impartiality, expertise, and accountability. They're bound by ethical codes and can handle complex financial or legal situations that might be overwhelming for a loved one.

  • How do I find a reputable professional to act as my POA?

    Look for professionals with experience in fiduciary services, elder law, or estate planning. Ask for referrals from trusted sources, check their credentials and reviews, and interview them to ensure they understand your needs and values.

  • How much does it cost to hire a professional POA?

    Fees vary depending on the complexity of your situation and the services required. Some professionals charge hourly rates, while others charge a percentage of assets managed. We can provide you with a detailed estimate based on your specific needs.

  • How do I ensure a professional POA acts in my best interest?

    A well-drafted POA will clearly outline your agent's powers and limitations. You can also include specific instructions and safeguards, such as requiring regular reporting or appointing a co-agent to provide oversight.

FAQs About POA vs. Guardianship

  • What's the main difference between a POA and guardianship?

    A POA is established by you while you're still competent, giving you control over who manages your affairs when you're no longer able. Guardianship is a court-appointed process where a judge determines who will make decisions on your behalf if you're deemed incapacitated.

  • When is a POA preferable to guardianship?

    A POA is almost always preferable because it allows you to choose your own agent and retain more autonomy. Guardianship is typically a last resort when someone doesn't have a POA in place and is already incapacitated.

  • Can I have both a POA and a guardian?

    While it's possible to have both, it's usually unnecessary. If a valid POA exists, the court typically won't appoint a guardian unless there's evidence of abuse or mismanagement by the agent.

  • Which one is more expensive and time-consuming?

    A guardianship is generally more expensive and time-consuming due to the court involvement, legal fees, and ongoing reporting requirements.

  • Which one gives me more control over my life and finances?

    A POA gives you significantly more control as you choose your own agent and can tailor the document to your specific wishes. A guardianship limits your autonomy, and the court-appointed guardian may not know you or your preferences as well.

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